Terms of Service

Welcome to the Quest Site

This document sets out the terms and conditions (the Site Terms") that apply whenever you ("you") use, its sub-domains, any pages and/or functionalities, and any of the APIs and other component applications (the “Site”) to carry out transactions. If you do not understand or agree to these the Site Terms, please do not use the Site. These Site Terms were most recently updated on 26th September 2023.

Who we are

We are TRILITECH KANVAS LIMITED, a business company incorporated with company number 13532868 under the laws of the British Virgin Islands with its registered address at Trinity Chambers, PO Box 4301, Road Town, Tortola, British Virgin Islands, as the transferor of tez (“we” or "us"), and we operate the Site.

Contact us

If you would like to contact us, you can do so by writing to us at

Privacy Policy

Our Privacy Policy describes the ways we collect, use, store and disclose your personal information – please see the Privacy Policy for more information

Accepting the Site Terms

Please read these Site Terms carefully before using the Quest Site. We are only willing to make the Quest Site available and deliver Quest Benefits to you, if you accept all Site Terms.

You confirm, if you are using the Quest Site on your own behalf, that you are of legal age to enter the Site Terms, and if you are using the Quest Site behalf of an organization or company, that you have the legal authority to bind any such organization or company to these Site Terms.

By using the Quest Site or any part of it, or by indicating your acceptance by clicking the “I accept” button prior to claiming any Quest Benefits, you are confirming that you understand and agree on your own behalf or, where applicable, on behalf of the organisation or company you are acting for, to be bound by the Site Terms.

These Site Terms are only available in English, and we do not store or file copies of any contracts.


In these Site Terms these words and phrases have the following meaning:

  • “Ethereum Wallet”: means a software application or website that manages your private key and public key for the Ethereum blockchain network.

  • “Ether”: means the native token of the Ethereum blockchain.

  • “IP”: means any intellectual property, including patents (including patent applications and disclosures), copyrights, trade secrets, trademarks, know-how or any other intellectual property rights recognized in any country or jurisdiction in the world.

  • "Quest”: means the quests set out in the Quest Terms from time to time, which if successfully fulfilled in accordance with the Quest Terms, entitle users to receive a specified Quest Benefit.

  • “Quest Benefit”: means the specified benefit that corresponds to the successful completion of Quests, as these are set out in the Quest Terms.

  • “Quest Site”: means this website along with its sub-domains, any pages and/or functionalities, and any of the APIs and other component applications.

  • “Quest Terms”: means the terms and conditions that govern individual Quests made available on the Quest Site.

  • “Site Materials”: collectively, the Quest Site and all IP in it, including in all designs and other creative works, systems, methods, information, computer code, software, services, “look and feel”, organization, compilation of the content, code, data, and all other elements of the Quest Site.

  • “tez”: the native token of Tezos.

  • “Tezos”: collectively, the Tezos Technologies and the Tezos Network. “Tezos” does not exist as a legal person, and no single entity owns, manages, or controls the Tezos Technology or the Tezos network.

  • “Tezos Network”: the peer-to-peer permissionless blockchain computer networks powered by Tezos Technologies.

  • “Tezos Technologies”: means, together, the layer 1 open-source distributed ledger and blockchain software technologies known as the Tezos Protocol and includes any layer 2 software technology such as roll-ups that operate through the Tezos Network and rely on the Tezos protocol to confirm proof of the transactions first executed and recorded by the layer 2 software.

  • “Tezos Wallet”: means a software application or website that manages your private key and public key for the Tezos Network.

  • “Token”: means either a unique, single reference token or a token that is part of a unique, single reference supply of interchangeable tokens, in either case, which is minted on Tezos so that the single-reference token or the supply of interchangeable tokens is exclusively, verifiably, and immutably identified as linked to a copyrightable design, art, and other creative work.


  • 2.1 Wallet Set-Up and Security. To use the Quest Site and access the services, you should first install a web browser (such as Google Chrome). You will also need to create and use a Tezos Wallet, as may be required by the Quest Terms. You agree to keep your Tezos Wallet and any login credentials up to date, accurate, current and complete at all times while using the Quest Site. We are not responsible for any losses or issues arising as a result of any inaccurate or incorrect information provided to us by you. You are responsible for your Tezos Wallet and any login credentials, for keeping the relevant information confidential, and for all activities that are carried out under them (including all access to and use of the Quest Site).

  • 2.2 Access. To access the Quests on the Quest Site you will need to connect your Tezos Wallet. You can use your Tezos Wallet to use the Quest Site and the Quests as described in the Quest Terms. You agree, when accessing and using the Quest Site and related services, when asked to provide accurate, current, and complete information about yourself, and to maintain and promptly update your information as necessary.

  • 2.3 We may suspend, withdraw, discontinue, or restrict the availability of all or any part of the Quest Site without notice but we will try to give you reasonable notice of any suspension or withdrawal. .

  • 2.4 You are responsible for making all arrangements necessary for you to have access to the Quest Site.

  • 2.5 You are also responsible for ensuring that all persons who access the Quest Site through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.


  • 3.1 Conditions for Quest Benefits. You can claim Quest Benefits from us via the Quest Site, subject to the Quest Terms. Different Quests may be made available via the Quest Site, and we reserve the right to modify these Quests and the Quest Terms at our discretion at any time.

  • 3.2 Quest Terms. Quest Terms will be provided for each Quest of the Quest Site. By participating in any Quest, you acknowledge and agree that you have read, understood, and agreed to the corresponding Quest Terms. It is your responsibility to review and comprehend the Quest Terms before participating in any Quest. Users who do not adhere to the Quest Terms are not eligible to claim any amount of free tez from the Quests presented on this Quest Site.

  • 3.3 No right of withdrawal. When you claim a Quest Benefit from us and you request immediate access to your Quest Benefit, you acknowledge that you understand that we do not offer any return or exchange (including where something is faulty).


  • 4.1 Delivery of the Quest Benefit to your Tezos Wallet following actions that take place via the Quest Site are managed and confirmed via the Tezos Network. You understand that your Tezos Network public address will be made publicly visible whenever you engage in a transaction via the Quest Site. We have no control over the Tezos Network, nor can we reverse any transactions carried out via the Tezos Network.


  • 5.1 You are, solely responsible to pay any and all taxes, duties, and assessments levied on you now or later claimed or imposed by any governmental authority associated with your use of the Quest Site, and the claiming, holding, or subsequent transfer of Quest Benefits, and you will not be entitled to deduct the amount of any such taxes, duties or assessments from payments made to us pursuant to these Site Terms.


  • 6.1 Ownership of the Quest Site and the Site Materials. You acknowledge and agree that we (or, as applicable, our licensors) own all IP and other legal right, title, and interest in and to all elements of the Site Materials. You acknowledge that the Site Materials are protected by copyright, trade dress, patent, and trademark laws, international conventions, other relevant intellectual property and proprietary rights, and applicable laws. All the Site Materials are the copyrighted property of us or our licensors, and all trademarks, service marks, and trade names associated with the Quest Site or otherwise contained in the Site Materials are proprietary to us or our licensors.

  • 6.2 No User Licence or Ownership of the Site Materials. Except as expressly out in this Section 6, your use of the Quest Site does not grant you ownership of or any rights with respect to any content, code, data, or other components of the Site Materials. On our own behalf and on behalf of our licensors, we reserve all rights in and to the Site Materials that are not expressly granted to you in these Site Terms.

  • 6.3 How you may use the Site Materials. The following conditions apply to the use of the Site Materials:

    1. (a) You may print off one copy, and may download extracts, of any page(s) from the Quest Site for your personal use and you may draw the attention of others within your organisation to content posted on the Quest Site.

    2. (b) You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

    3. (c) Our status (and that of any identified contributors) as the authors of content on the Quest Site must always be acknowledged.

    4. (d) If you print off, copy, or download any part of the Quest Site in breach of these terms, your right to use the Quest Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. 

    5. (e) You will not apply for, register, or otherwise use or attempt to use any of our trademarks or service marks, or any confusingly similar marks, anywhere in the world without our prior written consent in each case, which consent we may withhold at our sole and absolute discretion.

  • 6.4 Limited Licence. Subject to your compliance with these terms, we grant you a revocable, non-exclusive, non-sublicensable and non-transferable license to use the Quest Site within the scope and purposes of the Quest Site. You shall not access, use, or disclose our original source code, technique, algorithms, and procedures of or contained in or relating to the Quest Site.


  • 7.1 Linking to the Quest Site. You may establish links to the Quest Site home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, and that the website in which you are linking complies in all respects with the provisions of this Clause 7. We reserve the right to withdraw linking permission without notice.

  • 7.2 Restrictions on Linking. You must not frame the Quest Site on any other website, and you must not establish a link:

    • (a) To any part of the Quest Site other than the home page.

    • (b) In such a way as to suggest any form of association, approval, or endorsement on our part where none exists.

    • (c) To the Quest Site in any website that is not owned by you.

If you wish to link to or make any use of content on the Quest Site other than that set out above, please contact us to seek consent first.


  • 8.1 Conduct. You agree that you are responsible for your own conduct while accessing or using the Quest Site, and for any consequences. You agree to use the Quest Site only for purposes that are legal, proper and in accordance with these Site Terms and any applicable laws or regulations.

  • 8.2 Promises. You promise that your use of the Quest Site will not (and will not allow any third party to) in any manner involve:

    • (a) the sending, uploading, distributing, or disseminating any unlawful, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable content;

    • (b) the distribution of any viruses, worms, defects, Trojan horses, corrupted files, hoaxes, logic bombs or any other items of a destructive or deceptive nature;

    • (c) the attempt to gain unauthorised access to the Quest Site, the server on which the Quest Site is stored or any server, computer or database connected to the Quest Site;

    • (d) the attack via a denial-of-service attack or a distributed denial-of service attack;

    • (e) the uploading, posting, transmitting or otherwise making available through the Quest Site of any content that infringes the intellectual proprietary rights of any party;

    • (f) using the Quest Site to breach the legal rights (such as rights of privacy and publicity) of others;

    • (g) engaging in, promoting, or encouraging illegal activity (including, without limitation, money laundering);

    • (h) interfering with other users’ enjoyment of the Quest Site;

    • (i) exploiting the Quest Site or any part of the content on the Quest Site for any unauthorized commercial purpose;

    • (j) modifying, adapting, translating, or reverse engineering any portion of the Quest Site;

    • (k) removing any copyright, trademark, or other proprietary rights notices contained in or via the Quest Site or any part of it;

    • (l) reformatting or framing any portion of the Quest Site;

    • (m) displaying any content via the Quest Site that contains any hate-related or violent content or contains any other material, products or services that violate or encourage conduct that would violate any criminal laws, any other applicable laws, or any third party rights;

    • (n) using any spider, site search/retrieval application, or other device to retrieve or index any portion of the Quest Site or the content posted via the Quest Site, or to collect information about its users for any unauthorized purpose;

    • (o) accessing or using the Quest Site for the purpose of creating a product or service that is competitive with any of our products or services;

    • (p) abusing, harassing, or threatening another user of the Quest Site or any of our authorized representatives, customer service personnel, chat board moderators, or volunteers (including, without limitation, filing support tickets with false information, sending excessive emails or support tickets, obstructing our employees from doing their jobs, refusing to follow the instructions of our employees, or publicly disparaging us by implying favouritism by our employees or otherwise); or

    • (q) using any abusive, defamatory, ethnically or racially offensive, harassing, harmful, hateful, obscene, offensive, sexually explicit, threatening or vulgar language when communicating with another user of the Quest Site or any of our authorized representatives, customer service personnel, chat board moderators, or volunteers;

    • (r) the access to and use of the Quest Site by automated means or under false or fraudulent pretences;

    • (s) the impersonation of another person (via the use of an email address or otherwise);

    • (t) using, employing, operating, or creating a computer program to simulate the human behaviour of a user or prospective user (commonly known as “bots”);

    • (u) acquiring tez through inappropriate or illegal means (including, among other things, using a stolen credit card, or a payment mechanism that you do not have the right to use, or claiming tez and then attempting to charge the cost back to your payment method while still maintaining ownership or control of the tez or gifting, or trading the tez to someone else);

    • (v) conducting, facilitating, authorising, or permitting any text or data mining or web scraping in relation to the Quest Site or any products/services provided via, or in relation to, the Quest Site;

    • (w) the claiming, selling, or facilitating the claiming and sale of any Quest Site access or access rights or interests to other persons for cash or cryptocurrency consideration; or

    • (x) or result in the wrongful seizure or receipt of any amount of tez or other digital assets;

(each of the above a “Prohibited Activity”).


  • 9.1 You Terminate. You may discontinue your access to and use of the Quest Site and the available services at any time.

  • 9.2 We Terminate. You agree that we may suspend and/or terminate your access to the Quest Site and the available services, but only where its reasonable that we do so.

  • 9.3 Ownership of the Quest Benefit on termination. Suspension or termination of your access or continued access to the Quest Site will not affect your ownership rights over any Quest Benefit that you already own.

  • 9.4 Other Remedies Available. If we suspend or terminate your access to or use of the Quest Site due to your breach of these Quest Site Terms or any suspected fraudulent, abusive, or illegal activity (including, without limitation, if you engage in any Prohibited Activity), then termination or suspension of your access to or use of the Quest Site will be in addition to any other legal remedies we may have.

  • 9.5 Referral to Competent Authorities. We have the right, without provision of prior notice, to take appropriate legal action, including, without limitation, referral to competent prosecution, enforcement, or regulatory authorities, or notifying the harmed party of any illegal or unauthorized use of the Quest Site. Without limiting the foregoing, we have the right to cooperate fully with any competent enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone using the Quest Site.

  • 9.6 Effect of Termination. Upon any termination or suspension of your access to or use of the Quest Site or the available services, whether by you or us, you may no longer have access to information that you have posted via the Quest Site or that is related to your access, and you acknowledge that we will have no obligation to maintain any such information in our databases or to forward any such information to you or to any third party. Any provisions in these Site Terms which, by their nature, would be intended to survive termination or expiration of these Site Terms, shall survive the termination or expiration of your access to or use of the Quest Site or these Site Terms, including those provisions which expressly survive such termination or expiration.


  • 10.1 Limited promises. You expressly understand and agree that we not make any promises or statements to you that:

    • (a) your access to or use of the Quest Site will meet your requirements;

    • (b) your access to or use of the Quest Site will be uninterrupted, timely, secure or free from error;

    • (c) usage data provided through the Quest Site will be accurate, complete or up-to-date;

    • (d) the Quest Site or any content, services, or features made available on or through the Quest Site are free of viruses or other harmful components; or

    • (e) that any data that you disclose when you use the Quest Site will be secure. Some jurisdictions do not allow the exclusion of implied warranties in contracts with consumers, so some or all of the above exclusions may not apply to you.

  • 10.2 Value of tez or other blockchain assets. The value of each tez and blockchain asset is inherently subjective. A tez or other blockchain asset may have no inherent or intrinsic value.

  • 10.3 Information risk. You accept that the content on the Quest Site is provided as general information only and is not special to you or the way or purpose for which you wish to use the Quest Site and the available services. None of the information provided is intended to be technical, professional, or any other form of advice that considers your needs and circumstances and therefore, none of the information should be relied on as such. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on the Quest Site.

  • 10.4 Internet risk. You accept the inherent security risks of providing information and dealing online over the internet.

  • 10.5 Wallet risk. We will not be responsible or liable to you for any losses you incur as the result of your use of the Tezos or your Tezos Wallet, including but not limited to any losses, damages or claims arising from:

    • (f) user error, such as forgotten passwords or incorrectly construed smart contracts or other transactions;

    • (g) server failure or data loss;

    • (h) corrupted Tezos Wallet files; or

    • (i) unauthorized access or activities by third parties, including, but not limited to, the use of viruses, phishing, brute-forcing or other means of attack against the Quest Site, Tezos, or any Tezos Wallet.

  • 10.6 Blockchain risks. We are not responsible for losses due to failures of the Tezos Network or the Tezos Technologies, or any Tezos Wallet, or any other operational aspects of Tezos, including but not limited to late or no disclosure by developers or representatives (or no reporting at all) of any issues with Tezos.

  • 10.7 Transaction risk. We will not be responsible or liable to you for any losses you may incur by transacting, transferring, or facilitating transactions relating to tez or other other blockchain assets outside the Quest Site. Any transfer, claim, or sale of tez or other blockchain assets you make, accept, or facilitate outside the Quest Site will be entirely at your own risk. We do not assume any responsibility for other than transactions made between us and you via the Quest Site, subject to these Site Terms.

  • 10.8 Value and Volatility. The prices of cryptocurrencies created using blockchain technology and networks are extremely volatile. Fluctuations in the price of other digital assets could materially and adversely affect the value of your tez or other blockchain assets, which may also be subject to significant price volatility. We cannot guarantee that any amount of tez claimed, or any other blockchain assets claimed will retain their original value, as the value of cryptocurrencies is inherently volatile and factors occurring outside of the blockchain ecosystem may materially impact its value and desirability.

  • 10.9 Tax Calculations. You are solely responsible for determining what, if any, income, capital gains, inheritance, or other taxes that may be charged by a competent tax authority in relation to your transactions.

  • 10.10 Use of Blockchain. the Quest Site does not store, send, or receive tez or other blockchain assets. This is because the tez or other blockchain assets offered and sold to you as a Quest Benefit via the Quest Site exist only by virtue of the ownership created, recorded, and maintained through the Tezos Network. Any transfer of tez or Tokens occurs within the Tezos Network, and not via the Quest Site.

  • 10.11 Regulatory Uncertainty. The regulatory regime governing blockchain technologies, cryptocurrencies and tokens is uncertain, and new regulations or policies may materially adversely affect the development of the blockchain ecosystem, and therefore the potential utility or value of your tez or other blockchain assets. We are not responsible for the impact that any future regulations or laws may have on the ownership, transfer, or display of tez or other blockchain assets.

  • 10.12 Software Risks. Upgrades to the Tezos Technologies or a change in how transactions are confirmed through Tezos may have unintended, adverse effects on all tez or other blockchain assets.


  • 11.1 You have certain legal rights under the law. Nothing in these Site Terms is intended to affect these legal rights and we do not exclude our liability where we are not permitted to do so under the law. For more information about your legal rights, contact your local consumer protection organisation.

  • 11.2 We are responsible for losses you suffer caused by us breaking these Site Terms unless the loss is: (i) unexpected, so it was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable) (ii) caused by a Force Majeure Event; (iii) avoidable, and something you could have avoided by taking reasonable action; or (iv) a business loss that relates to your use of the Quest Site for the purposes of your trade, business, craft or profession.

  • 11.3 To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to the Quest Site or any content on it, whether express or implied.

  • 11.4 We shall not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

    • (a) Use of, or inability to use, the Quest Site; or

    • (b) use of or reliance on any content displayed on the Quest Site.

  • 11.5 We shall not be liable for indirect loss or damage including:

    • (c) loss of profits, sales, business, or revenue;

    • (d) business interruption;

    • (e) loss of anticipated savings;

    • (f) loss of business opportunity, goodwill, or reputation; or

    • (g) any indirect or consequential loss or damage.

  • 11.6 We shall not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Quest Site or to your downloading of any content on it, or on any website linked to it.

  • 11.7 We exclude our liability for all action we may take in response to breaches of these Site Terms.


  • 12.1 The Quest Site may include hyperlinks to other websites or resources (collectively, the “External Sites”), which are provided solely as a convenience to our users. We have no control over any External Sites. You acknowledge and agree that we are not responsible for the availability of any External Sites, and that we do not endorse any advertising, products, or other materials on or made available from or through any External Sites. Furthermore, you acknowledge and agree that we are not liable for any loss or damage which may be incurred because of the availability or unavailability of the External Sites, or as a result of any reliance placed by you upon the completeness, accuracy or existence of any advertising, products or other materials on, or made available from, any External Sites.


  • 13.1 Force Majeure Events. We will not be liable or responsible to the you, nor be deemed to have defaulted under or breached these Site Terms, for any failure or delay in fulfilling or performing any of these Site Terms, when and to the extent such failure or delay is caused by or results from the following force majeure events (“Force Majeure Event(s)”):

    1. (a) acts of God;

    2. (b) flood, fire, earthquake, epidemics, pandemics, including the 2019 novel coronavirus pandemic (COVID-19), tsunami, explosion;

    3. (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest;

    4. (d) government order, law, or action;

    5. (e) embargoes or blockades in effect on or after the date of this agreement;

    6. (f) strikes, labour stoppages or slowdowns or other industrial disturbances;

    7. (g) shortage of adequate or suitable Internet connectivity, telecommunication breakdown or shortage of adequate power or electricity; and

    8. (h) other similar events beyond our control.

  • 13.2 Performance During Force Majeure Events. If we suffer a Force Majeure Event, we will use reasonable efforts to promptly notify you of the Force Majeure Event, stating the period the occurrence is expected to continue. We will use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. We will resume the performance of our obligations as soon as reasonably practicable after the removal of the cause. If our failure or delay remains uncured for a period of forty-five (45) consecutive days following written notice given by us under this Section 13, we may terminate these Site Terms upon fifteen (15) days' written notice.


  • 14.1 We are constantly innovating the Quest Site to help provide the best possible experience. You acknowledge and agree that the form and nature of the Quest Site, and any part of it, may change from time to time without prior notice to you, and that we may add new features and change any part of the Quest Site at any time without notice.

  • 14.2 Please note that we are under no obligation to update any content on the Site which may be out of date at any given time.


  • 15.1 We have the right to change these Site Terms at any time for the following reasons: (i) to improve the Site Terms, to make the Site Terms clearer or easier to understand, or to have all our users on the same Site Terms; (ii) to comply with legal or regulatory requirements, such as mandatory laws that apply to us and our agreement with you, or where we are subject to a court order or judgment; (iii) to provide you with additional information about the Quest Site, (iv) where we make changes to the Quest Site , including where we change the way we structure them or expand the scope adding additional features, functionality or content; (v) where we reorganise the way we run our business, including merging with another brand or service; or (vi) for security reasons, including where we introduce additional security checks or software to protect our content or the Quest Site.

  • 15.2 We provide the Quest Site on an ongoing basis, and we cannot foresee what may change in the future. This means we may make changes or additions to these Site Terms for reasons other than those set out above, provided that such amendments are reasonable.

  • 15.3 If we change the Site Terms in a way that will impact your legal rights or obligations, where possible we will notify you and give you the opportunity to read the new terms before such changes take effect, unless an update needs to be implemented quickly to reflect a sudden change, or for security, legal or regulatory reasons (in which case we will notify you of the changes as soon as we can).

  • 15.4 If we reasonably consider that any change to the Site Terms will negatively impact your legal rights or obligations in a significant way, we will provide you with at least 30 days’ notice of these changes, and if you do not wish to accept the new terms, give you an option to terminate these Site Terms.

  • 15.5 If you do not refuse to accept any such changes before they take place, we will take that as your acceptance of the changes.

  • 15.6 Every time you wish to use the Quest Site, please check these terms to ensure you understand the terms that apply at that time.


  • 16.1 You confirm that you are over the age of 18. The Quest Site is not intended for children under 18. If you are under the age of 18, you may not use the Quest Site. We do not knowingly collect information from or direct any of our content specifically to children under the age of 18. If we learn or have reason to suspect that you are a user who is under the age of 18, we will unfortunately have to refuse access or terminate your continued access to the Quest Site. Other countries may have different minimum age limits, and if you are below the minimum age for providing consent for data collection in your country, you may not use the Quest Site.


  • 17.1 You and we agree that English law applies to these Site Terms. If you live in an EU Member State, you also have the benefit of any protection afforded to you by the mandatory provisions of the law of your country of residence. You can bring legal proceedings under these Site Terms in the English courts or the courts of the EU Member State in which you live.


  • 18.1 The agreement between us and you is personal to you and no third party is entitled to benefit under it. You agree that we can transfer our rights and obligations under these Site Terms to any other companies in the same group as us, or to any other company or firm or person provided that your rights under this agreement will not be adversely affected as a result of such transfer. We aim to inform you in writing if this happens. You may not transfer your rights or obligations under these Site Terms to anyone else.

  • 18.2 If any paragraph or section, or if any part of a paragraph or section, of these Site Terms is held to be unlawful, invalid or unenforceable by a court or legal authority, that paragraph or section, or any part of that paragraph or section, shall be treated as removed. The validity and enforceability of the remaining parts of these Site Terms shall continue and will not be affected.

  • 18.3 To the extent we fail to or decide not to exercise any right of claim against you to which we are entitled, this will not constitute a waiver of that right unless otherwise indicated to you in writing.